Shopify app
Confirm COD orders on WhatsApp before they ship
Every Cash on Delivery order gets a WhatsApp message asking the customer to confirm. Confirmed orders ship; cancelled ones never leave your warehouse — so you stop paying for fake orders and returns.
- Free for your first 50 orders a month
- Works with any COD app
- No WhatsApp or Meta setup
Hi Riya, thank you for ordering from Fabric Tales.
Order: #1234 · Amount to pay on delivery: ₹1,299 · Delivery to: Patna
Please confirm your order so the store can prepare it for shipping.
Confirm order
Stop shipping orders nobody wants
Fake and impulse COD orders cost you shipping both ways. A quick confirmation before dispatch catches them.
Any COD app
We read the payment method on each new order, so it works with Shopify's own Cash on Delivery and with any COD form app.
One tap for the customer
Customers confirm or cancel with a button in WhatsApp — the app they already open every day.
Hold until confirmed
Optionally keep each COD order on hold until the customer confirms, so nobody ships it by mistake.
No Meta setup
Messages go out from Plug Software's verified WhatsApp Business number, with your store's name in every message.
Clear order tags
Confirmed, cancelled and unanswered orders are tagged in your Shopify admin, so your team knows what to ship.
Built for India
Rupee amounts, Indian phone numbers and an admin in English or Hindi.
Live in three steps
Install the app
Add it to your store from the Shopify App Store.
Check your COD rules
Tell us which payment methods are Cash on Delivery and whether to hold orders until they're confirmed.
Customers confirm
Each new COD order gets a WhatsApp message, and the order is updated as soon as the customer replies.
Start free
Confirm up to 50 orders a month free. Paid plans for busier stores are on the way. No card needed to start.